Phone Sharyn on 021 447 004 to book your next appointment.


When should my puppy come in for it’s first groom?

It’s important that your new pupply is groomed as soon as possible, so they learn to know it as a positive experience. It is recommended for young pups that their first visit is between 10-12 weeks (and after their first vaccination)

How long will it take to groom my dog?

Groom times will depend on the service requested and the temperament of the dog. We do not rush the dog through the process. Everything we do is to maintain a calm and stress free environment. An estimate time can be provided to you at time of booking. We will txt you when the groom is complete and your dog is ready for collection.

What if I cannot pick up my dog straight away?

If you are unable to collect your dog within 30 minutes of your txt notification, then you can take advantage of our dog sitting service for an additional fee of $25 per 2 hours.

Can I stay and watch?

Your dog will attempt to get close to you while you are here. They will jump and wiggle and that is not safe whilst we groom. Your dog’s groom will start after your pet is dropped off and has settled. We will contact you when they are ready to be picked up.

How often should my dog be groomed?

This depends on a number of factors. Dog breed, activity levels, type of coat etc..  It is best if this is discussed during your visit where we can assess your dog and advise.

Can my elderly dog be groomed?

Dogs of all ages benefit from being groomed.  At times, an older dog can become less tolerant to the process. We work with the dogs individually, so can best evaluate at each visit what your dog can handle.  If you have any doubts, please first contact your vet who can advise if grooming may be a health risk.

What price bracket does my dog fit into?

Small: up to 8kg

Medium: 9 – 18kg

Large: 19 – 29kg

X-Large: 30kg plus

Can I bring my own shampoo?

We use quality, professional grooming products for all of our grooms.  Feel free to discuss with us your preference around shampoo products.  Yes, you can provide your own shampoo if you wish but there will be no adjustment in price for the supply of your own products.